How It Works

How it worksStar Refining has representatives all over the United Kingdom and Europe. We want to make it easy for you and your office to exchange dental scrap and jewellery for cash, so there are three ways to make it happen.

  1. You can call Star at 0845 262 0069 today to arrange for a Star Representative to visit you and quote terms or just click on Arrange Pick-up.
  2. If we do not have a Star Refining representative in your area as quick as you would prefer, you can use our quick and convenient mail in and value process. Just call Star at 0845 262 0069 OR click on Request Free Shipping Supplies.
  3. If you would prefer the full independent melt and assay service where we use an outside independent assay house to verify the precious metal content of your material then please call 0845 262 0069 and ask for this service or click here This service takes up to 10 working days but guarantees you the very best value.

Depending on which service you prefer will depend on what happens next.

  1. If you choose for a representative to visit you, they will agree a payment for your materials which there is no obligation to accept unless you are happy with the value, they will leave you with a receipt of the purchase and waste transfer document.
  2. If you prefer to mail your items in (Free of charge) we will process your materials within 48 hours along with a report and assay showing you our precious content valuation and amount due to you with payment.
  3. Our melt and independent assay service takes a little longer but you will receive communications from our internal staff who handle these materials along with a full invoice and assay detailing your exact metal contents along with payment within 10 working days.

For a full description of what happens with a melt and assay click here.